MANAGED SERVICES

Cloud Managed Services

Our revolutionary managed services program, known as WEAVE™, is most effective with our small business clients, or business owners and leaders who have between 5 and 200 users. This is a Finchloom flagship service that offers our clients simplicity because we handle it all for you, including free migration to the cloud as part of any WEAVE™ managed services bundle.

As a Microsoft Cloud Partner, Finchloom offers the best Microsoft cloud solutions, services and technology to our clients. We’ve weaved the technology together with Finchloom's IT experience and special methodologies, including embedded end user teaching, adoption coaching and optional 24/7 end user helpdesk.

WEAVE™ has three distinct components: TEACH, MANAGE and SUPPORT. Each of our four bundle options include all three components. You can also add any of these components to any individual cloud subscription.

Our WEAVE™ bundles provide a one-stop shop for managed services so our clients can increase productivity and security, transforming their businesses for the better. In fact, our WEAVE managed services program has been endorsed by Microsoft as a visionary product in the Cloud space.

We have crafted four WEAVE™ bundles that suit our smallest clients to our clients who require the full suite of technology. All bundles and are fully managed and supported by Finchloom.

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WEAVE Managed Services

WEAVE Bundle A
 Business Cloud Email

Includes:

Exchange Online - Plan 1
Managed and Serviced

TEACH Program
Onboarding & On-going
Training for All Users

WEAVE Bundle B
Office 2016 Std
Secure Email and Files
Mobile Device Management

Includes:

Office 365 Business Premium
Managed and Serviced

TEACH Program
Onboarding & On-going
Training for All Users

24/7 Help Desk
End User Support

MOST POPULAR
WEAVE Bundle C
Office 2016 Pro 
Secure Email and Files
Mobile Device Management
SSO
Secured Desktop

Includes:

MICROSOFT SECURE PRODUCTIVE ENTERPRISE E3

Office 365 E3
Managed and Serviced

Enterprise Mobility & Security E3
Managed and Serviced

Windows 10 E3
Managed and Serviced with Anti-Virus and Automatic Patch Updating

TEACH Program
Onboarding & On-going
Training for All Users

24/7 Help Desk
End User Support

Cloud Backup

WEAVE Bundle D
 Office 2016 Pro
Secure Email and Files
Mobile Device Management
SSO
Secured Desktop
Cloud Telephone/PBX
User Analytics
Advanced Threat Protection

Includes:

MICROSOFT SECURE PRODUCTIVE ENTERPRISE E5

O365 E5
Managed and Serviced

Enterprise Mobility & Security E5
Managed and Serviced

Windows 10 E5
Managed and Serviced with Anti-Virus, Advanced Threat Protection and Automatic Patch Updating

+PSTN Calling Plan
+PSTN Conferencing

TEACH Program
Onboarding & On-going
Training for All Users

24/7 Help Desk
End User Support

Cloud Backup

WEAVE Managed Services Bundles

WEAVE Bundle A

Bundle A includes Office 365 Business Essentials, with Email, Files, and Web Conferencing in the cloud. This package is intended for the smaller client who wishes to move to a purely web browser based or mobile device experience. There’s no installation of Office on the Desktop or Mac, everything is up-to-date with the browser or mobile device experience.

Bundle A also includes the Finchloom TEACH program, which will provide ongoing education to all users.

Support by Finchloom includes IT Level Support, which means one primary contact at the company must report all issues related to the operation of the service.

WEAVE Bundle B

Bundle B has all the features of Bundle A, but includes Office 365 Business Premium, with Email, Files, and Web Conferencing in the cloud. Additionally, it includes the ability to download and install Office Standard on the PC or Mac on up to 5 computers.

You will always have the latest version of Office with Automatic Updates (Currently 2016).

Of course, it also includes Finchloom’s TEACH program to provide ongoing education to all users.

WEAVE Bundle C

Bundle C includes all the features of Bundle B, but we introduce additional security, backups, and 24/7 End User Helpdesk. There’s also additional Security in the form of Mobile Device Management, Document and Email encryption, and Cloud Password Reset.

We perform regular backups, meaning we take a granular level of backups to restore deleted items. Your data is, as always, protected by Microsoft, but our backup process will cover the accidental or intentional deletion of data.

And the 24/7 Helpdesk allows ANY employee to call, email, or chat with a support agent who will resolve desktop, Mac, or Mobile device issues as well as any problems with the Microsoft managed service.

You will always have the latest version of Office Professional Plus for PC, Mac and Mobile.

WEAVE Bundle D

Bundle D includes all the features of Bundle C, with the addition of a 100% cloud based phone system. Get rid of your old phone system and take your office phone with you on any device - including having your business phone on your mobile device.


This bundle also includes additional security functionality to combat zero-day attacks, as well as user behavior tracking with Delve Analytics.

 

Ready to get your company on WEAVE?

  • Finchloom migrates your data to Microsoft's Cloud for FREE
  • Provide each person the devices and apps to do more
  • TEACH everyone how to use it
  • Protect and secure your information
  • SUPPORT everything 24/7

Finchloom WEAVE™
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Find out which managed services solution is right for your organization with a free consultation.

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