Balancing Technology And IT Staff Augmentation For Solid Growth

Posted by Brian Levine on Nov 18, 2016 10:14:33 AM in IT Support

IT-Staff-AugmentationIn order to grow your business effectively, it requires a balance of how you scale your staff and the technology tools you utilize. With the right choices, you have the opportunity to leverage your budget, while still increasing productivity even as you minimize costs. Without a doubt, IT staff augmentation can make it easier to get the skills you need without the high cost of hiring full time staff--but it is just as important to be efficient in the IT support provider you utilize to augment your existing staff. Done right, and you will discover that choosing IT support staff with the perfect balance of expertise, process and technology will lead to solid growth for your business.

Finding The Right IT Employees

It's important to find the right IT employees, which is becoming increasingly more difficult, particularly with IT employees who oftentimes have a narrow skill set. This means you have to pick and choose between what you actually need and the skills each support tech has to offer.

It can be expensive and time consuming to hire IT employees who work for you full time. Using managed IT services provides an alternative because you have the ability to have a 24/7 help desk and assistance across all aspects of your IT department. Furthermore, the managed services can provide you with assistance in on-boarding and off-boarding of employees and system updates.

Scale Your Business With IT Staff Augmentation

IT staff augmentation is a relatively new concept where you look at the skills of your current staff and then outsource the additional skills that are needed to support the initiatives of your business. The ideal situation is to have a seamless way of growing and scaling your business infrastructure. If you have to hire more employees to support your growing technology needs, it's going to complicate matters and add expensive costs.

By utilizing Microsoft cloud technology and tools experts for your IT staff augmentation, you can not only assure that your business moves to the cloud seamlessly, you are able to take advantage of Microsoft tools capabilities, along with tried and true best practices to grow your business at the pace that works best for you, allowing you to have access to IT professionals who have both the experience and the skills that your business needs to scale effectively.

For example, by augmenting your IT staff with Microsoft cloud managed services team, you receive the full management of cloud services administration, which provides the configuration of new systems, including mobile devices such as iPhone or Android devices to PC and Mac, to creating new users, all the way to on-boarding and off-boarding users.

Besides the cost savings of the cloud services administration that is included with cloud managed services, consider the leverage this will provide to your IT operations team as well. With full management by the cloud experts, the necessary security is guaranteed--that means data loss prevention (DLP), encryption, compliance and archiving of mail and files is covered, in addition to audits and logs. Additionally, you help employee productivity with the management of integrating and adding cloud apps to your portal, all with the 24/7 IT support when and where you need it.

Selecting The Right Technology & Support

Just as it's important to find the right IT employees, you need to find the right technology for your growing business. Using cloud technology is extremely beneficial for your business for many reasons, but most important, it will allow for remote access for both your employees and your IT support team. Cloud technology allows you to get work done anytime, anywhere. You also have the ability to use and access the cloud on a variety of devices, including iOS and Android tablets and smartphones, and both PC and Mac computer systems.

With 24/7 full scale support, you can minimize downtime so that issues don't become work stopping obstacles. When you are using cloud infrastructure, the tech support can be provided remotely, too.

Cloud Technology is The Ideal Choice

Cloud computing has come a long way and Office 365 for Business provides a complete suite of tools that includes cloud-based collaboration and communication with spreadsheets, documents, presentations, and more. For communications, Office 365 also has chat and full scale email, allowing you to quickly and easily communicate with employees and clients in other locations anywhere, anytime.

Other cloud-based tools will give you even more control of your business. Microsoft Azure can provide you with pay-as-you-go while you can also look into Enterprise Mobility + Security (EMS) and Microsoft System Center. Within no time, you can implement cloud-based tools that will provide you with more security, productivity, and management options. 

Scaling Your Technology is Easy with Finchloom & Microsoft

By combinging cloud-based technology with Finchloom, a Microsoft partner, you can take full advantage of the benfits of IT staff augmentation. A variety of tools in the cloud can make it easier for you to take control of your IT infrastcture. With 24/7 technical support, increased collaboration and communication tools, and the ability to plan your technology budget, you will be able to grow and scale your business at the speed you desire.

Finchloom is a Microsoft Cloud Partner that offers a number of cloud-based solutions that will provide you with the IT support, software, and training that will allow you to grow and scale your business. Ready to learn more and take your business to the next level? Download our Guide to Digital Transformation for Small & Mid-size Businesses.


Brian Levine

About the Author: Brian Levine

Brian is a partner at Finchloom and the EVP of Sales & Marketing.

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